Comments on: The 5 “Must Have” Metrics for Your SaaS Business http://blog.kissmetrics.com/5-metrics-for-saas/?utm_source=rss&utm_medium=rss&utm_campaign=5-metrics-for-saas A Blog About Analytics, Marketing and Testing Sun, 19 May 2013 05:24:32 +0000 hourly 1 http://wordpress.org/?v=3.5.1 By: Jaana http://blog.kissmetrics.com/5-metrics-for-saas/#comment-105439 Jaana Wed, 08 May 2013 15:16:09 +0000 http://blog.kissmetrics.com/?p=19550#comment-105439 Thanks for this article. You have picked a good set of metrics. I just posted a visualization in my blog, showing the overlap between McClures pirate metrics: http://www.happybootstrapper.com/2013/pirate-metrics-matrix/

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]]> By: Saif http://blog.kissmetrics.com/5-metrics-for-saas/#comment-94051 Saif Sat, 02 Mar 2013 14:43:44 +0000 http://blog.kissmetrics.com/?p=19550#comment-94051 Here’s the deal: you need to carefully select the key metrics you will use to measure the success of your business.

]]> By: Lars Lofgren http://blog.kissmetrics.com/5-metrics-for-saas/#comment-91318 Lars Lofgren Wed, 30 Jan 2013 18:21:45 +0000 http://blog.kissmetrics.com/?p=19550#comment-91318 I completely agree Ben. And I’m looking forward to your new book. :)

]]> By: Ben Yoskovitz http://blog.kissmetrics.com/5-metrics-for-saas/#comment-91315 Ben Yoskovitz Wed, 30 Jan 2013 18:11:49 +0000 http://blog.kissmetrics.com/?p=19550#comment-91315 Solid list of key metrics for a SaaS business (and others).

Here’s another I would add: Customer Acquisition Payback (in months)

This asks: “How long does a customer need to stay before they pay back the cost of acquiring them?” In the SaaS businesses I’ve spoken with, this should be 6-12 months. Longer than that and it’s probably costing you too much to acquire the customer.

]]> By: Kent Morris http://blog.kissmetrics.com/5-metrics-for-saas/#comment-90506 Kent Morris Sat, 19 Jan 2013 08:54:21 +0000 http://blog.kissmetrics.com/?p=19550#comment-90506 Are there any other procedure that can be used to your business be progressive?

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