Comments on: The Secret to Getting Great Feedback from Your Users http://blog.kissmetrics.com/secret-to-great-feedback/?utm_source=rss&utm_medium=rss&utm_campaign=secret-to-great-feedback A Blog About Analytics, Marketing and Testing Sun, 19 May 2013 20:49:12 +0000 hourly 1 http://wordpress.org/?v=3.5.1 By: Why Your Website Should Strive for Simplicity http://blog.kissmetrics.com/secret-to-great-feedback/#comment-103414 Why Your Website Should Strive for Simplicity Wed, 24 Apr 2013 15:55:57 +0000 http://blog.kissmetrics.com/?p=14859#comment-103414 [...] For more details on getting great user feedback, check out Jason Evanish’s blog post. [...]

]]> By: jessica http://blog.kissmetrics.com/secret-to-great-feedback/#comment-89585 jessica Sun, 06 Jan 2013 11:38:56 +0000 http://blog.kissmetrics.com/?p=14859#comment-89585 Hey jason,

I am going to following your useful tips, i will definitely to be loge into you product but this time only for trail version :D

]]> By: Web design company http://blog.kissmetrics.com/secret-to-great-feedback/#comment-86397 Web design company Sun, 25 Nov 2012 13:41:37 +0000 http://blog.kissmetrics.com/?p=14859#comment-86397 Excellent post man!
Thanks for sharing,keep it up.

]]> By: Lucas http://blog.kissmetrics.com/secret-to-great-feedback/#comment-35558 Lucas Fri, 07 Sep 2012 16:07:17 +0000 http://blog.kissmetrics.com/?p=14859#comment-35558 As Ben, above, points, it’d be great to have a bit more information on what % of active users on your app have posted feedback.

Also, as a KM user, I’ve used the feedback form to report a bug or an issue, not only pure feedback or ideas for new features. Do you usually make an analysis to separate issues from feedback from new feature requests? if so, would you be able to share with us what is the % of each category?

Thanks,
Lucas

]]> By: Jason Evanish http://blog.kissmetrics.com/secret-to-great-feedback/#comment-35144 Jason Evanish Sat, 01 Sep 2012 19:35:05 +0000 http://blog.kissmetrics.com/?p=14859#comment-35144 Chrispy,

You need to be logged into our product (either in trial or a paying customer) to see it. The screenshot above with our name in the shot also shows you what it looks like. It’s literally part of the footer on every one of the pages.

Thanks,
Jason

]]> By: Jason Evanish http://blog.kissmetrics.com/secret-to-great-feedback/#comment-35143 Jason Evanish Sat, 01 Sep 2012 19:34:23 +0000 http://blog.kissmetrics.com/?p=14859#comment-35143 Aaron,

You need to be logged into our product (either in trial or a paying customer) to see it. The screenshot above with our name in the shot also shows you what it looks like.

Thanks,
Jason

]]> By: How Moving Fast Doubled Our Feature Engagement - SaaS Tips http://blog.kissmetrics.com/secret-to-great-feedback/#comment-34908 How Moving Fast Doubled Our Feature Engagement - SaaS Tips Tue, 28 Aug 2012 20:58:10 +0000 http://blog.kissmetrics.com/?p=14859#comment-34908 [...] When we set out to improve our Live tab (which provides people with a real-time data stream of customer activity), we first looked to our secret sauce — customer feedback. [...]

]]> By: chrispy http://blog.kissmetrics.com/secret-to-great-feedback/#comment-33715 chrispy Thu, 09 Aug 2012 09:00:38 +0000 http://blog.kissmetrics.com/?p=14859#comment-33715 same with me: can’t find the feature implemented… where can we see it? thanks!

]]> By: aaron http://blog.kissmetrics.com/secret-to-great-feedback/#comment-33655 aaron Wed, 08 Aug 2012 19:05:26 +0000 http://blog.kissmetrics.com/?p=14859#comment-33655 I can’t actually find this feature on your site. Could you point to a page that has it?

]]> By: 11 New Posts on User Feedback You Shouldn’t Miss | Complete SEO Marketing News http://blog.kissmetrics.com/secret-to-great-feedback/#comment-33402 11 New Posts on User Feedback You Shouldn’t Miss | Complete SEO Marketing News Fri, 03 Aug 2012 08:20:41 +0000 http://blog.kissmetrics.com/?p=14859#comment-33402 [...] 7. The Secret to Getting Great Feedback from Your Users [...]

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