One of the biggest disadvantages of running an eCommerce business is that you can’t physically watch HOW people shop in your own store.
When you run a brick and mortar store, you can see who browses what products, what customers pick up and inspect, and what they put back. You also get to see what items they completely neglect.
The good news is KISSmetrics Live provides a solution for this online barrier. Watch the video below to learn more: