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How to Learn from Your eCommerce Customers in Real-Time

One of the biggest disadvantages of running an eCommerce business is that you can’t physically watch HOW people shop in your own store.

When you run a brick and mortar store, you can see who browses what products, what customers pick up and inspect, and what they put back. You also get to see what items they completely neglect.

The good news is KISSmetrics Live provides a solution for this online barrier. Watch the video below to learn more:

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  1. Divine Rizardo Feb 15, 2014 at 11:57 pm

    Small business owners with online stores should find this tool very helpful. It’s just like operating a brick-and-mortar store. One of my concerns ever since is with regard to cart abandonment. As a shopper, I’ve done it many times. An in-depth investigation on why shoppers do that can sure make a difference.

  2. Nha Khoa Việt Giao Feb 17, 2014 at 1:46 am

    Nice share. THat’s usefull for me. Thank you!

  3. Thanks for showing me the Movie! I think it is very helpfull for a lot of businessmen!


  5. Great Post!! Video is most useful. E-commerce websites are a great way for businesses to sell their products to a very wide audience. Thanks for sharing..


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