A business Facebook page is considered one of the must-haves of online marketing. Why in the world would someone not have a Facebook page?
Facebook is the world’s largest online network. There are more than 1.35 billion users. Everyday, these users share 4.75 billion pieces of content.
Clearly, Facebook is a happening place.
But recently some businesses have been doing something that seems strange — even suicidal.
They are deleting their Facebook page.
So, one of the biggest copywriting websites in the universe pulls the plug on Facebook.
And so the advice rolls on…
That’s a lot of people saying no to Facebook.
Why are marketers dumping Facebook?
What’s driving the trend to break up with Facebook? Let me give you the full laundry list of reasons why people have decided to axe their Facebook fan pages.
First, a couple things to remember before I show you the list:
- Remember, we’re talking about Facebook marketing. Plenty of people have pulled the plug on Facebook for personal reasons, but these comments are focused specifically on quitting Facebook for business marketing purposes.
- Remember, I am not endorsing these reasons, nor am I saying they are valid. I’m just extracting and paraphrasing some of the information that I’ve discovered in my research.
These are how marketers explain their decision to leave Facebook:
- Facebook takes traffic away from your business website.
- Facebook’s ecommerce platform draws major revenue from your ecommerce efforts.
- Facebook requires too much time to manage.
- Facebook requires that you cater to your audience, rather than allowing you to shape your audience.
- Facebook possesses too much control over content and marketing.
- Using Facebook for marketing is like trying to build a business on “rented land.”
- Facebook connects your business with people you don’t actually want to market to.
- Facebook is an unprofessional environment for sophisticated businesses.
- Facebook fan numbers are misleading.
- Facebook fans actually consisted of fake profiles.
- Facebook fans are worthless.
- Junk Facebook fans actually damage your brand.
- Facebook is constantly changing its approach and algorithm, meaning that there is no single best way to engage.
- Facebook delivers a form of information that is not useful for your audience or customers.
- Facebook limits the amount of genuine interaction that your audience can have with you.
- Facebook fans consist of people who actually aren’t customers anyway.
- Facebook creates negative brand images from people indiscriminately posting negative comments on the company page.
- Twitter is better.
- Facebook has too many extraneous ads, distracting from the brand’s presence on Facebook.
- Less is more in marketing. Fewer social platforms means stronger presence where it matters.
- There isn’t enough actionable data to assess Facebook’s ROI.
- Facebook does not allow for an integrated marketing effort.
- Facebook is deceptive.
- Facebook is full of clickbait, memes, and other crap.
- Facebook punishes organic posts and non-paid content.
- Most people are trained to ignore sponsored posts on Facebook; they automatically tune out marketing efforts.
- “Mark Zuckerberg is the devil.”
- Facebook’s Terms of Service are dangerous.
- Facebook is an unethical company.
- Facebook violates privacy.
- Facebook lacks technical competence.
- Facebook opposes the open web.
Did I miss anything?
I can tell you’re worried right now.
I know what you’re feeling. This is making you very uneasy. If all these killer web professionals and high-profile publications are advising against Facebook, then maybe you should get off Facebook too.
As with any issue, you can argue both sides of the equation as long as you want. There are always going to be pros. There will always be cons.
So, should you delete your business Facebook page?
Don’t delete your Facebook page if any of the following are true.
A few loud and cantankerous voices should not drown out reality. Facebook is still a force to be reckoned with. Rather than argue against all the reasons above, point-by-point (which would be pointless), let me suggest a few reasons why you should go ahead and hang on to your Facebook page:
You see conversions, or at least traffic
Is Facebook driving conversions and positive engagement? Stick with it. Why would you want to shut off a source of potential revenue?
You’re probably getting some benefit.
Maybe Facebook isn’t fulfilling your dreams of awesomeness. Maybe you’re not racking up viral exposure and thousands of fans.
So what? Just because you’re not achieving what you want doesn’t mean that you’re not accomplishing anything. Facebook may still have some value.
Because Facebook is the largest social network, some people automatically assume that they should be able to have larger-than-average ROI. But that’s not necessarily true. The ROI from Facebook may be limited, but still legitimate.
If you see benefit, don’t throw in the towel just yet.
You’ve been on it for more than six months, and people are liking, commenting, and visiting.
One of the most dangerous things that people do in online marketing is to quit something after only a few months of effort.
Hold on right there.
If you’re getting any traction, that’s a good sign. Now I could understand if you’ve been on Facebook for years, and people are simply not doing anything. There’s no commenting. No likes. No action. No nothing.
But give it a few months…at least six. Be active for a while, and see what happens.
It’s a great place for your audience.
The great thing about social media marketing is that you’ve got options. Of course, that could be the downside as well. (Too many options!)
When you line up your social media marketing channels for comparison, keep in mind that it’s apples and oranges. “Which is better, Facebook or Twitter?” is not a legitimate question. It’s like asking, “Which is better, a refrigerator or a golf club?” Both have handles! But they have different purposes.
What you must understand is this: Your audience is social. They may be social in different places and for different purposes, but they are still social. Your role is to figure out where they interact best, oftenest, and most intentionally with your brand.
You enjoy it.
If you like Facebook, keep it up. I normally don’t advise marketers to make “I like it!” decisions, but Facebook is different.
Here’s why. If you like Facebook, then you’re more likely to stick with it. If you hated Twitter, by contrast, then you’d probably get frustrated and quit after a few months. Plus, if you have positive experiences on a given social network, then you probably have a good intuitive sense of how to best interact on that network. You’ll feel more enjoyable towards the experience and towards fans, and your marketing efforts may be moderately successful.
All those benefits, just because you enjoy it. I would rather have you enjoy doing some marketing that has limited benefit, than to do something that you hated and quit. Something is better than nothing. Enjoyment is better than misery.
So, let me provide you with a definitive answer to the question. Should you delete your business Facebook page?
In spite of the naysayers, haters, and embittered marketers, I suggest that you stay on Facebook. The fact is, there are people there — a lot of people. This is your audience. These are your customers.
Facebook is just one of many platforms that you have for reaching your audience. Yes, it’s one of the biggest. You’ll have to make your own decision, though. Look at it from a business perspective, not just through an emotional lens.
Do you have a positive ROI? Are you getting traffic? Are you gaining conversions? Are you improving conversions? Are you sustaining positive engagement?
If so, then don’t leave. Most businesses should probably stick with Facebook.
What do you think? Is it smart for a business to delete their Facebook page?
About the Author: Neil Patel is the cofounder of Neil Patel Digital.